How to Turn Off 5GHz Wi-Fi on Your Router (BT, Sky, Virgin, and More)

Boost Your Chorus Connectivity by Disabling 5GHz Wi‑Fi

If you’re experiencing connectivity issues with Chorus, one simple workaround is to temporarily disable the 5GHz Wi‑Fi band on your router. Doing so forces devices to use the more reliable 2.4GHz network—often resulting in improved stability. Below are easy-to-follow guides for the most common UK routers.

🔗 Choose your router:

Here are step-by-step guides for the most common routers in the UK:

🔵 BT Smart Hub 2

👉 How to turn off 5GHz on BT Smart Hub 2

🟡 Sky Q Hub / Sky Broadband Hub

👉 How to disable 5GHz on Sky routers

🔴 Virgin Media Hub 3 / 4 / 5

👉 How to switch off 5GHz on Virgin Media

⚪ TalkTalk Wi-Fi Hub

👉 How to disable 5GHz on TalkTalk

🟢 Plusnet Hub One / Two

👉 How to disable 5GHz on Plusnet routers

⚙️ How to Turn Off 5GHz Wi-Fi

BT Smart Hub 2

1. Go to http://192.168.1.254
2. Click Advanced Settings, then enter the admin password (found on the back of the router)
3. Go to Wireless settings
4. Toggle 5GHz to Off
5. Click Save

Sky Q Hub / Sky Broadband Hub

1. Visit http://192.168.0.1
2. Log in (username: admin, password: usually on the back of your router)
3. Go to Wi-Fi Settings
4. Choose the 5GHz band
5. Turn it off and save

Virgin Media Hub 3 / 4 / 5

1. Open http://192.168.0.1
2. Enter the password (on the base of the hub)
3. Go to Advanced Settings → Wireless
4. Find the 5GHz settings and disable the band
5. Save changes

TalkTalk Wi-Fi Hub

1. Go to http://192.168.1.1
2. Login (admin details are usually printed on the router)
3. Navigate to Wi-Fi Settings
4. Disable the 5GHz band
5. Save settings

Plusnet Hub One / Two

1. Visit http://192.168.1.254
2. Click Advanced Settings → login
3. Choose Wireless
4. Switch off 5GHz
5. Save and exit

📝 Final tip

After making changes, it's a good idea to restart your router and reconnect your devices.