Account Deletion

Account Deletion Policy for Chorus

Introduction

At Chorus, we value your privacy and are committed to ensuring that you have control over your personal data. This policy outlines the process for deleting your account and associated data from our app, in compliance with Google Play Store requirements.

Account Deletion Process

  1. In-App Account Deletion

Users can request to delete their account directly from within our app. The option to delete your account is readily discoverable and can be found in the settings or account management section. To initiate the deletion process:

  • Open Chorus.
  • Navigate to (☰) Menu > Delete Account.
  • Follow the on-screen instructions to confirm your account deletion.
  1. Web-Based Account Deletion

Users can also request account deletion by visiting our website. A link to this web resource is provided within the app and on our Play Console page. To request account deletion via the web:

Data Deletion

Upon receiving a deletion request, we will:

  • Permanently delete your app account.
  • Permanently delete all user data associated with your account.

Temporary deactivation, disabling, or “freezing” of the app account does not constitute account deletion. If you have requested account deletion, we will ensure that your data is permanently removed from our servers.

Data Retention

In certain cases, we may need to retain specific data for legitimate reasons such as security, fraud prevention, or regulatory compliance. If data retention is necessary, we will:

  • Clearly inform you about the specific data that will be retained.
  • Provide the reasons for retaining such data.
  • Specify the duration for which the data will be retained.

This information will be detailed within our privacy policy.

Contact Information

For any questions or concerns regarding account deletion or our data retention practices, please contact our support team:

  • Email: hello@chorusbirds.com
  • Website: chorusbirds.com

Privacy Policy

For detailed information about our data retention practices and how we handle your personal information, please refer to our https://chorusbirds.com/policies/privacy-policy.

Help Centre

For more information on account deletion and other related policies, please visit our https://chorusbirds.com/pages/support.

By using Chorus, you acknowledge that you have read and understood this Account Deletion Policy and agree to its terms.

Last Updated: 19/05/24

Curbar Lothian Ltd

5 South Charlotte Street, Edinburgh, EH2 4AN

This policy ensures compliance with Google Play Store requirements and provides users with a clear and straightforward process for deleting their account and associated data.